Yesterday I was delivering a training session for a client in the financial services industry. In the training materials, my co-presenter had highlighted sections of the training to make sure the learners were aware that this content has recently undergone significant changes and they should pay special attention to it.
Why were there so many recent changes? Did I mention this was for the financial services industry? Even though this client is a model of stability and had nothing to do with the sub-primes mortgages or any other shady mortgage practice, they still have to react to new or pending legislation aimed at cleaning up the mess left by the rogue players that got us into this recession in the first place.
That got me thinking, even when this economic recovery takes hold to the point where we don't even talk about it anymore, it still will NOT be a return to business-as-usual for many companies. This means it won't be a return to business-as-usual for their corporate learning organizations either.
Regulatory fallout from this recession will impact many businesses for years to come, but I suspect there are many other examples where businesses have fundamentally changed as a result of this recession. Competition changes, changes in the size of the business, changes in the business's key processes, and so forth. It will be interesting to see early indications of how the demands company's place on their learning and training groups also change as the recovery takes hold.
Subscribe to:
Post Comments (Atom)
1 comment:
Knowing that the amount of compliance-driven training is just going to increase, what are companies doing to ensure that learners can actually absorb all of the content being mandated as training?
I interviewed a former NWA instructional designer yesterday who was explaining the challenge of re-working new hire job training that had been delivered over 6 weeks, then down to 4, and finally down to 2 weeks. Same volume of content. Her team's solution was simple yet impressive: for each topic, spend a bit of time in class and then head out to the tarmac for hands-on training.
Who else has a story to share on mitigating the fire hose effect?
Post a Comment